Bob Box roll-out and the future of click & collect in developing markets
Anita Erasmus, Head of Business at Bob Group, discusses the roll-out of Bob Box smart lockers in South Africa. With the milestone of 200 Bob Box lockers installed having recently been reached, this is an ideal point to reflect on the lessons learned and challenges faced, and look ahead to a future in which customers and businesses alike will have fully assimilated the benefits of this new and exciting delivery method.
